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Lead Time and Delivery Information
IAT strives to deliver all products in a timely manner. On
occasion, lead times may be extended due to unforeseen
reasons such as irregular plant loading and/or raw material
availability. Normal delivery for in-stock items is usually
one week or less. Non-stock items usually ship in four weeks
or less but may take longer in some instances. Items ordered
together may not always arrive together in the same box or
on the same day
Contact IAT for more specific delivery information for your
order.
TERMS & CONDITIONS
The Terms and Conditions presented here apply to all
purchases and sales of items offered here, and your purchase
means you have accepted International Abrasive Technologies
LLC’s (the Company) Terms and Conditions of Sale. We
disclaim any other Terms and Conditions contained in any
customer purchase order, order form or otherwise unless
expressly agreed by the Company in writing.
PRICING AND CHARGES
The minimum order is $25 USD. $25 will be charged on any
order with a value of $25 or less. Prices and charges are
effective immediately when displayed on our website and/or
published and are subject to change without notice. All
prices are quoted in US dollars. Any pricing discrepancy
claims must be made within 30 days after the invoice date.
The Company reserves the right to pass on any surcharges or
impose purchase restrictions or limits at any time. All
orders are subject to applicable shipping, freight, taxes
and processing charges. Shipping charges for ground service
on all orders are determined by using an average cost
method. This simplified approach gives the Company the
ability to quote freight at the time of the order. Shipping
charges for premium shipping services will be subject to the
carrier's published rates plus an additional handling charge
of $3.00 per order. Carriers may impose surcharges, which
vary by carrier and may change at the carrier's discretion.
The Company will pass on the surcharge.
PAYMENT TERMS
Net 30 days on approved open accounts from date of invoice.
In addition to open accounts, we also accept cash, C.O.D..,
Visa, MasterCard, and Discover. The Company will issue a
monthly finance charge of 1.5% to all accounts that are past
due. Collection and/or attorney fees will be assessed to all
accounts placed for collection.
FREIGHT
Shipments are made Monday through Friday during regular work
hours only. Items ordered together may not always arrive in
the same box or on the same day. Freight charges will
prepaid and added to the customer’s invoice unless the
customer specifically requests a different method. All
Collect and 3rd Party shipments require a valid freight
account number. All shipments are F.O.B. shipping point.
Title and risk of loss pass to purchaser on delivery to the
common carrier or upon customer pickup. If product was
damaged in transit, you must file a claim with the carrier.
Check your order immediately upon arrival. All shortages and
damages must be called in to the Company at 574-807-0047 or
emailed to info@internationalabrasives.com within 7 calendar
days after receipt of goods.
WARRANTY
The Company guarantees its products are free from material
and workmanship defects when used under normal conditions at
safe operating speeds. Any products found to be modified,
altered, misused, abused or neglected will void the
warranty. The Company’s obligation is limited only to the
repair or replacement of defective parts or, at our sole
option, to refund the purchase price. No liability is
assumed for delays or failure to make deliveries due to
delays of carriers, accidents, labor disputes, or any other
force majeure. This warranty is exclusive and in lieu of any
and all other warranties, whether written or oral, expressed
or implied, including but not limited to any implied
warranties of merchantability or fitness for a particular
purpose. In no event shall the Company be liable for any
incidental, special, indirect, punitive, lost profits or
consequential damages of any nature. All warranty claims
must be made within 30 days of the date of shipment in its
original packaging and are subject to inspection. Warranties
are void outside of the U.S.
RETURNS
Except as otherwise provided, no material will be accepted
for return after 90 days from date of shipment. Only
in-stock material will be allowed to be returned. All
non-stock and special items cannot be returned. To return
products, you must call the Company at 574-807-0047 for a
Return Authorization number. No returns will be accepted
without a Return Authorization number. Include with your
return a copy of your invoice or packing slip. All
merchandise must be returned in its original packaging and
condition. Any claims for discrepancies in shipment must be
made within 7 days of receipt of products. Shipping charges
for returned items must be prepaid. C.O.D. returns will not
be accepted. A re-stocking charge of 15% will be applied.
All returned material is subject to inspection prior to
issuing credit.
ERRORS
Although all information on the website and published
material has been carefully checked for accuracy, errors and
omissions occasionally occur and therefore are subject to
correction. We regret any inconvenience.
COMPLIANCE WITH LAWS
Some localities may have Codes, Regulations and Laws
governing sales, installation, use or construction of items
for certain purposes which may vary from place to place. The
Company does not guarantee compliance and assumes no
responsibility for how the items are used or installed. The
customer has the sole responsibility for compliance with all
applicable Codes, Regulations and Laws. This includes but is
not limited to CSA, FAA, DOT, NEC, UL, NOM, IATA, IMDG, CE,
DIN, and ANSI, concerning the use or installation of items.
PRIVACY
The Company takes your privacy seriously. It collects
personal/company information when you submit an order. It
uses this information to fulfill your requests for products.
It may also use this information to contact you, customize
marketing offers, and improve our services. The Company does
not rent, sell, or share this information with other people
or non-affiliated companies except to provide products you
have requested. The Company takes precautions, including
administrative, technical, and physical measures, to
safeguard your personal information against loss, theft, and
misuse, as well as unauthorized access, disclosure,
alteration, and destruction. The Company will not be liable
for any data breach for orders placed using the non-secure,
standard server. To guarantee your information will be
secure, call the Company to place an order at 574-807-0047.
As is standard practice on many corporate websites,
“cookies” and other technologies are used to study traffic
patterns on our website. We use this information, which does
not identify individual users, to analyze trends, to
administer the site, to track users’ movements around the
site and to gather demographic information about our user
base as a whole. As mentioned prior, the Company takes
protecting your privacy very seriously. To make sure your
personal information is secure, the Company communicates
these guidelines to employees and strictly enforces privacy
safeguards within the company.
CONTROLLING LAW AND VENUE
All transactions shall be governed by the laws of the State
of Indiana.